Shipping & Return Policies
All packages are shipped via United States Postal Service with Signature Confirmation and domestic orders can be expected to arrive 2-5 days after order confirmation, international orders can take up to 5-10 business days. All items we ship are insured at their value. Please contact us if you have any questions regarding the status of your package.
The Silver Sun is committed to customer satisfaction. If, for any reason, you are dissatisfied with an item purchased from our website please return it. We ask that you notify us via phone or email before you return the item and that you do so in a timely manner (up to 30 days after delivery confirmation). Please package the item in its original packing materials, insure the package for the purchase price and mail to the address below. Once your return has been received, it will be processed in 1-2 business days and your refund will be credited to your original payment method in 3-5 business days after your return has been accepted. Shipping and insurance costs for the purchase are not refundable.
Send all returns to:
116 San Felipe St. NW
Albuquerque, NM 87104