Return Policy
At Silver Sun, we are committed to your satisfaction. If, for any reason, you are not pleased with an item purchased from our website, our Old Town Albuquerque shop, or at a trade show, you may return it for store credit, unless otherwise stated in the product description or at time of purchase.

Eligibility:

• Condition: The item must be in its original condition, unworn, and unaltered. Items showing signs of wear, damage, or alterations, including resizing, engraving, or other modifications, will not be accepted.
• Packaging: The item must be returned in its original packaging, including any boxes, certificates, or documentation provided at purchase.
• Notification: Please notify us via phone, email, or in person before making your return. Ensure that your return is initiated within 10 days of receiving your item (for online orders) or from the purchase date (for in-store and trade show purchases).

Return Process:

1. For Online Orders: Package the item securely in its original condition and packing materials. Insure the package for the full purchase price, and send it to the address provided below. The customer is responsible for return shipping costs unless the item was defective upon arrival.
2. For In-Store Purchases: Return the item to our Old Town Albuquerque shop with proof of purchase in person or refer to the instructions regarding online orders.
3. For Trade Show Purchases: Return the item to our booth or refer to the instructions regarding online orders if the show has ended.

Store Credit: Once we receive your return, it will be processed within 1-2 business days. A store credit equivalent to the purchase price will be issued and can be used for future purchases at Silver Sun for up to one year from the return acceptance date. Please note that shipping and insurance costs are non-refundable.

Send all returns to:
Silver Sun
116 San Felipe St. NW
Albuquerque, NM 87104